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Please let us know if you have any questions or comments.
Yes. All of the sessions will be recorded and available to registered attendees on the PBX website. By logging into your account, you can access the sessions you signed up for.
Each of the 16 sessions earns 1 AIA LU. For those who watch the session live, and have provided their AIA number during sign up, the credits will be reported to AIA. For those who watch the session “on-demand” you must watch the entire session and take a quiz at the end of the session in order to receive your credits. You may also add your AIA number to your profile if you did not during signup. Click the Profile icon on the top right corner of the website, click My Account, then click the tab to change your password. Scroll to the bottom and enter your AIA number and save it to your profile.
Please email firstname.lastname@example.org if you have any problems connecting on the day of the session.
In order to attend the session being broadcast live, if you have registered for a session, you will receive an email reminder before the session begins with a link in the email. Simply click on the link and it will take you to that session. You may also log on to our website, www.pbxhawaii.com, log in to your account, and click on the session.
If you want to watch the session “on-demand”, once the session has been recorded and uploaded to our website, you can watch the session anytime by logging in to your account, and clicking on that session.
Yes. If you want to apply a promo code to a session you already paid for, you will first need to request a refund. Log into your account, and then click “orders”. Locate the order number for the session you want to refund. Send an email to email@example.com to request a refund for that order number. Go back to the schedule tab and select that session again. Upon checkout, when you enter the promo code, the session cost will be ‘zeroed out’.
If you want to apply an “all access” promo code, you will need to request a refund for all sessions you paid for. Log into your account, and then click “orders”. Locate the order numbers for the sessions you want to refund. Send an email to firstname.lastname@example.org to request a refund for the order number(s). Return to the schedule tab and select “all sessions”. Upon checkout, when you enter the promo code, the all-session cost will be ‘zeroed out’.
No, you do not need to set up an account in order to register. You will be able to input this information upon check out. However, if you would like to set up an account and receive notifications and updates, you can click on the person icon in the upper right of the home page, and choose to set up an account.
Yes. If you would like to change a session you previously selected, and have not yet checked out, simply go to your shopping cart and remove that session. You can then go back to the schedule tab to select the sessions you want.
If you have already paid for sessions and would like to cancel any of them and request a refund, log into your account, and then click “orders”. Locate the order number(s) for the session(s) you want to cancel. Send an email to email@example.com to request a refund for that order number(s). You can go back to the schedule tab to select any other sessions you would like to attend.